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August, 2025

Clinic Demo: Multi‑Agent Voice System in Action

The Problem

Traditional healthcare phone systems rely on complex IVR menus and limited staffing, leading to:

  • 25–30% of calls going unanswered during busy hours (Becker’s Hospital Review, 2024)

  • Long hold times and frequent call transfers

  • Patient frustration and appointment no‑shows

The Solution: Multi‑Agent Voice AI for Clinics

We built an AI voice ecosystem that acts like a modern call center for health practices.

  • Patients can easily choose between departments such as primary care, imaging & radiology, and lab & blood work

  • Calls are routed instantly without long menus or human bottlenecks

  • Information is provided automatically, improving patient experience and reducing administrative load

What You’ll See in This Demo

In the demo, you’ll see how patients can: Quickly navigate to the right department Receive key preparation details for appointments, including lab tests like IV glucose testing (with fasting instructions and time requirements) Confirm or update appointments by simply providing their name and date of birth

Why This Matters Now

Healthcare staffing shortages and rising patient volumes mean traditional phone systems can’t keep up. By automating call handling, clinics: Reduce missed calls and no‑shows Improve patient satisfaction and trust Free up staff to focus on in‑office care

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