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Changelog

Jul 19, 2025

Dental Demo: AI Voice + SMS Agent in Action

In this demo, see how our AI-powered Voice Agent answers a new patient call, books a cleaning appointment, sends confirmation instantly, and even queues up an insurance follow-up all without human intervention.

The Problem

Dental front desks are often overwhelmed — multiple patients calling, busy hygienists needing scheduling changes, and after-hours inquiries piling up.

  • Missed calls cost dental practices $2,500–$5,000 per month (ADA, 2024).

  • 32% of patients will call a competitor within one hour if their call goes unanswered (Healthcare Consumer Insight Report, 2024).


The Solution: Voice AI for Dental Practices

Our Voice + SMS AI Agent acts like a 24/7 virtual front desk assistant, instantly handling calls and texts:

  • Books and confirms appointments automatically

  • Sends follow-up reminders via text or email

  • Handles common questions (insurance, office hours, procedures)

What You’ll See in This Demo

Patient: Patient calls to book a cleaning

Action: The AI finds an available slot on Wednesday, July 23rd at 10:00 AM

Confirmation: Sends an email confirmation instantly

Follow-up: Notifies the patient that insurance details may be requested later

Why This Matters Now

Healthcare and dental AI adoption is accelerating:

  • 58% of practices plan to deploy AI scheduling solutions by 2026 (Accenture, 2024)

  • 18% improvement in patient satisfaction scores when calls are answered within 30 seconds (Press Ganey, 2023)


References


Changelog